Terms & Conditions.

Senior Moving Services

Vehicles Necessary for Transportation Services: LCS On The Move (“Company”) will provide a box truck for the move and additional vehicles as needed for the size of the move. Company will operate and drive the box truck used and additional vehicles. Customer will indemnify and hold harmless Company from any and all claims, damages, injuries, losses or suits, including attorney’s fees arising out of or resulting from the acts, errors, or omissions of Company's employees in performance of such driving or related actions.

1. Nature of Services: Company may accept or reject any requests and terminate any services in its sole discretion at any time, for any or no reason. In the event that Company terminates services for which the Customer has already been charged, Company will refund the Customer for charges for any services not already rendered. Customer also acknowledges that LCS On The Move does not cover property damage for and will not service pianos, organs, gun safes, pool tables, antiques, exercise equipment or any other collectible, irreplaceable, highly-valuable or potentially-dangerous item, unless expressly approved in a separate writing that is signed by the owner or member of LCS On The Move who is authorized to bind the Company. The Company has the right to accept or decline any requests and may terminate any services at its sole discretion, at any time, for any reason or no reason at all. If the Company terminates services that the Customer has already been charged for, it will refund the Customer for any services that have not been performed. The Customer also acknowledges that LCS On The Move does not cover property damage and will not handle pianos, organs, gun safes, pool tables, antiques, exercise equipment, or any other valuable, irreplaceable, or potentially hazardous items, unless explicitly approved in writing by an authorized representative of LCS On The Move.  

2. Default Charges: Customer understands that LCS On The Move will provide to Customer an invoice for all services rendered.  Customer agrees to pay the sum set forth on the invoice. The invoice will be rendered prior to the completion of service. Payment is due upon receipt of invoice. This rate is determined by the duration of the move NOT by volume of items. The Customer understands that LCS On The Move will issue an invoice for all services provided. The Customer agrees to pay the amount specified on the invoice. This rate is based on the duration of the move, not the volume of items being moved.  

3. One Hour Minimum Rate: The Customer agrees to a mandatory one-hour minimum charge. This minimum rate is based on the number of carriers used, provided the move takes less than one hour. Additionally, the Customer agrees to pay the one-hour minimum rate for the full duration of the services provided, depending on the number of carriers. The Customer understands that they are responsible for the one-hour minimum charge even if the carriers are dismissed before the service is completed, for any reason. The Customer also acknowledges that if their requests cannot be completed on site, they may still be required to pay. Furthermore, if an estimate is provided, the Customer understands that it is not a fixed quote and may be adjusted to reflect the actual services rendered.

4. Fees: Customer will pay a $100 fee if service is cancelled within ninety (90) minutes of scheduled appointment. Customer will pay a $50 fee if service is cancelled within ninety (90) minutes of scheduled appointment. No fee will be assessed if cancellation or reschedule occurs outside ninety (90) minutes of scheduled appointment

5. Property Damage: Customer acknowledges that LCS On The Move may cover property damage up to $1,000.00, provided that the claim for damage is made in writing along with images to the Company and is accepted by the Company within two (2) days of services rendered. Customer also acknowledges that LCS On The Move does not cover property damage for and will not service pianos, organs, gun safes, pool tables, antiques, exercise equipment or any other collectible, irreplaceable, highly-valuable or potentially-dangerous item, unless expressly approved in a separate writing that is signed by the owner or member of LCS On The Move who is authorized to bind the Company. Customer understands that, under this Agreement, any claim for damage to property, whether personal, real, or otherwise, is waived unless a reasonable description of the damage is reported in writing along with images to LCS On The Move (contact@lcsonthemove.com) within two (2) days of the date of service. Customer further understands that LCS On The Move must expressly accept responsibility for damaged items to bind itself and that merely reporting damage does not bind LCS On The Move to any claimed damages.

6. Pre-Existing Damages: Company is not responsible for the repair or reimbursement of pre-existing damages to personal property. Pre-existing damages are assessed and determined at our discretion before and/or after the move. The Company is not liable for the repair or reimbursement of any pre-existing damages to personal property. Such damages will be assessed and determined at the Company’s discretion, both before and/or after the move.

7. Natural Stone Materials: Marble, slate, and any other form of stone material items are prone to weakness and cracking overtime. Company (or its affiliates) will not be responsible for damaged items made exclusively of (or a composite of) natural materials such as these. Marble, slate, and other stone materials are susceptible to weakening and cracking over time. The Company (or its affiliates) will not be liable for any damage to items made entirely of, or composed in part of, these natural materials.

8. Wood Floors: In the event that wood floors are damaged, Company (or its affiliates) will only repair or replace the local area damaged, but cannot guarantee an exact match to the original finish. The Company cannot be responsible for the entire cost of the floor to be resurfaced or refinished.

9. Electronics and Appliances: Company (or its affiliates) will not be responsible for electronics or appliances that fail to operate after moving and/or reconnecting. The Company may require all electronics to be properly boxed by customer before moving. The Company may require all appliances to be disconnected, uninstalled, and drained (if necessary) by the customer prior to move. The Company (or its affiliates) will not be responsible for any structural plumbing, electrical systems or water damage associated with electronics or appliances handled. The Company (or its affiliates) is not responsible for any electronics or appliances that do not work after being moved and/or reconnected. The Company may ask the customer to properly pack all electronics before the move and may require the customer to disconnect, uninstall, and drain (if applicable) all appliances prior to the move. The Company (or its affiliates) will not be held liable for any damage to plumbing, electrical systems, or water-related issues caused by the handling of electronics or appliances.

10. Exteriors: The Company (or its affiliates) will not be responsible for any damage to lawns, landscaping, sprinklers, or paved sidewalks and driveways that are not built to support the weight or traffic of a standard box truck.

11. Assembly and Disassembly: The Company will not be held responsible for any damage to the Customer or the Customer’s property resulting from the assembly or disassembly of any items moved by the Company or its affiliates. If the Company or its affiliates are required to perform such assembly or disassembly to complete the Services, they will make reasonable, good faith efforts to do so properly. However, the Company will not be liable for any damage to property, the Customer, or any third party related to any assembly or disassembly.

12. Indemnification: The Customer agrees to indemnify, defend, and hold harmless the Company, its officers, directors, members, employees, independent contractors, agents, shareholders, licensors, suppliers, and third-party information providers from any claims, demands, actions, losses, expenses, damages, or costs, including reasonable attorneys' fees and litigation costs, arising from: (1) any breach of this Agreement by the Customer; (2) any infringement of third-party rights by the Customer; or (3) any violation of applicable laws by the Customer.

13. Warranties: The Customer acknowledges that the Company makes no warranties, either express or implied, and expressly disclaims all warranties.

14. Limitation of Liability: To the extent allowed by applicable law, the Company shall not be liable to the Customer for any special, indirect, incidental, or consequential damages arising out of or in connection with this Agreement. This includes, but is not limited to, damages resulting from tort (including negligence and strict liability), breach of contract or warranty, such as lost communications, lost data, or lost profits, even if the Company has been advised of or should have known about the possibility of such damages, and regardless of the failure of any remedy's essential purpose. This section does not apply to the making of payments, debt collection, unpaid accounts, or invoices.

15. Notices: Any notices required or allowed under this Agreement must be in writing and will be considered delivered when personally delivered, sent via certified mail with return receipt requested, or delivered by a national overnight delivery service, prepaid and addressed to the addresses specified in the preamble of this Agreement, or to any other address that either party may designate in writing.

16. Force Majure: If the performance of this Agreement or any of its obligations (except for payment obligations) is prevented, restricted, or interfered with by any event or condition beyond the reasonable control of the affected party, that party shall be excused from performing to the extent of such prevention, restriction, or interference, provided they promptly notify the other party.

17. Amendments: The Company may update the terms of this Agreement as needed and will notify the Customer by posting the revised terms on its website. By continuing to use the Services, the Customer agrees to the updated terms.

18. Assignability: No party to this Agreement may assign or delegate any of its rights, obligations, or liabilities under this Agreement without obtaining prior written consent from the other party.

19. Waiver: The failure of any party to enforce any provision, right, or election under this Agreement, or to exercise any option provided herein, shall not be deemed a waiver of that provision, right, or election, nor shall it affect the validity of this Agreement. Additionally, such failure shall not prevent the party from enforcing or exercising that provision, right, or election at a later time.

20. Non-disparagement: The Customer agrees not to engage in any disparaging or harassing actions toward the Company, its officers, members, owners, employees, independent contractors, or representatives, both during the term of this Agreement and after it ends.

21. Jurisdiction and Disputes: This Agreement shall be governed by the laws of the State of Alabama, without regard to its conflicts of law principles, except for issues related to copyrights, patents, and/or trademarks, which will be governed by federal law. The parties agree that any legal actions or proceedings arising under this Agreement will be exclusively held in the federal or state courts located in the Birmingham Division of Jefferson County, Alabama.

22. Severability: If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the parties will remain bound by the other provisions of the Agreement. If feasible, the invalid or unenforceable provision will be replaced with a valid and enforceable provision that closely mirrors the original intent and purpose of the Agreement.